To be recognized, in the industry of
Contact Centers and BPO, as the best
option in innovation and service.
Our commitment as a Contact Center and BPO, is to make a difference by simplifying processes with qualified and committed staff, with excellent performance.
Honesty, Responsibility, Passion, Innovation, Excellence, Efficiency, Respect.
As Contact Center and BPO, we offer a complete and customized outsourcing solution.
We work with a common purpose:
Help your company become the #1 in the market,
and we are in charge of the first contact to do it right.
We establish a connection with our customers, with a view to improving operational quality.
We know what we want to be, what we want to do and what our goals are. So we use the resources involved in the precise time to take each step.
Without innovation there is no improvement, and without improvement there is no purpose of change in an environment as competitive as the one we handle.
We try to do everything with the high rating, achieving the sum of outstanding acts giving a better result than expected.
Throughout the years we have in business, we have forged business alliances with companies that offer added value.
We help the collection of debts, in the shortest possible time, trying to negotiate with the debtor.
We strive to have the best relationship with your customers, helping to meet their needs in the most efficient way.
We connect with potential customers and listen to what they are looking for, we present the solutions, benefits and products that best suit them, helping your company to always be at the highest levels of the market.
We handle business matters with your customers in a friendly, efficient and attentive manner.
We provide the best support and provide the right solutions at the right time.
You can enjoy our BPO services
We handle a very high standard, which makes us a formal, and very competitive company.
We choose the best staff, with our effective recruitment process, constantly providing training, and developing hand in hand with technology.
We have worked in the operating sector of Customer Service, Sales, Back Office, Collections and Portfolio Recovery, obtaining excellent results in all areas.
It should be mentioned that it is a company that stands out and fully fulfills its values respect, responsibility, order, passion, teamwork and honesty.
In the time we have worked with Pronto Bpo, 4.7 million calls have been answered, in addition to this we are provided to reply service in social media messages.
We have had a good quality of response and achieved the levels of attention required by our organization.
Melanie del Pilar Sancé
We keep moving, inform yourself of all of our activities and achievements!!
It will be a pleasure to work with you…