Pronto BPO – The answer you are looking for

ABOUT US

In addition of being a Contact Center, BPO and Software Developers, we are specialized consultants with the best highly qualified Human Talent.

OUR COMMITMENT

Become the best option for our clients as we add value to their business through innovation and quality services. Making the difference by streamlining process with the qualified and committed staff utilizing the best technology solutions to ensure excellent performance.

VALUES

Honesty, Responsibility, Passion, Innovation, Excellence, Efficiency & Respect.

Principles of our work

01.

Quality

We establish a connection with our clients with a view to improving operational quality, customizing every detail of the process and giving them the importance, they require.

02.

Integrity

We manage to keep up with innovation in all areas, modifying elements that we already have or creating total new elements to improve operational process and keep being competitive in the industry.

03.

Innovations

We based on a strategic evaluation after analyze skills, controls and systems to design a solution based on the goal we want to achieve. We trained the work team and give them knowledge to carry out the procedures accurately. After planning, pilots are carried out to ensure the achievement of the objectives and all this process to validating the results and finally make it happen.

04.

Safety

Carrying out the processes with the best quality, achieving the sum of outstanding actions and giving better results than expected, this are our most notable feature and it is our own personal goal.

Our services

We conduct ourselves with efficiency, speed of response, attention to detail, trust, information provision, monitoring, and all the processes that compete with the operation, just to cover the needs of our customers.

Contact Center & BPO

Station Rental
Customer Service
Sales
Collections
Service Desk

Specialized Consultant

Quality Control
Specialized in each area
Strategy Generator and Call to Action

Software Development

Technical support
Apps

Human Resources

Trainings
Recruitment

BUSINESS PROCESS OUTSOURCING (BPO)

SAY HELLO TO YOUR BEST NEW ALLY

And goodbye to so many problems. Experience you can trust, service you can trust.

Mentions & Testimonials

"We have worked in the operating sector of Customer Service, Sales, Back Office, Collections and Portfolio Recovery, obtaining excellent results in all areas. It should be mentioned that it is a company that stands out and fully fulfills its values respect, responsibility, order, passion, teamwork and honesty.!"

Cargo Expresso

Otto Arenas

"When we started the alliance with Grupo Tellamo, we had been working with another partner in Guatemala. Under Grupo Tellamo, we have managed to achieve more consistent service delivery and growth and we have felt more confident in our ability to direct our operations in accordance with local customs and laws, as well as in line with the values of our own company."

Prialto, Inc

Eric Taussig

"We highly recommend Grupo Te Llamo, S.A., which has provided us with the Call Center service for Express Cargo since September 2015. In this time through the telephone office calls have been answered from our clients and we have had an excellent quality of response, reaching the levels of care required by our organization."

Grupo Almo

Alicia del Pila Lozano

"In the time we have worked with Pronto Bpo, 4.7 million calls have been answered, in addition to this we are provided to reply service in social media messages. We have had a good quality of response and achieved the levels of attention required by our organization.!"