Best practice strategies for enhancing customer satisfaction, employee experience and minimizing customer effort. Take a look: https://www.designinnovationglobal.com/events-chief-experience-officer-exchange?mac=CMIQ_Events_Title_Listing&utm_medium=Portal&utm_source=ccw-digital
We adopt telework in anticipation of the health crisis Isabel Rosales Nanne, is the executive director of the Pronto BPO call center company, is a university professor and also has…
Since March 13, Guatemala presented the first case of Covid19. And we began to send our agents and staff to their houses for protection. We managed to send 90%…
Pronto in El Salvador We are growing, and we do it for our neighboring country. El Salvador opened the doors for us this 2019, we have Pronto BPO offices there.…
Customer Relationship Expo !! We’re going to the expo in Madrid! You can register on their website: https://lnkd.in/gfsZuHr . . . . .
OSX Summit $ Expo We would like to personally invite you to visit us at OSX London exhibiting and conference on stand 16. Registration is free of charge – http://bit.ly/2Wufu5B Venue: 1…
What does an all-inclusive workstation rental service consist of: set-up, furniture and operation? Planning and carrying out the project of functional offices requires investing a lot of time, effort and…
Contact centers are growing in importance, as customers increasingly expect organizations to be consistently available on various channels, not just over the phone. You can find many solutions and complement…
Learn more about our business from the article made by Summa Magazine!Read the full article here: https://revistasumma.com/revista-summa-digital-edicion-331/ With more than 15 years of experience in customer service call center implementation,…
Did you know? We are an Award Winning Call Center & BPO!!Over the past years, a new technology, unique in Guatemala, has been implemented that allows us to develop new…
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