CAPACITACIONES
Training courses are a great tool to obtain notable improvements personally and…
In addition of being a Contact Center, BPO and Software Developers, we are specialized consultants with the best highly qualified Human Talent. Our experience comes from our history, our staff is ready to connect with the world, exceeding the expectations of our clients to achieve exceptional results. All in a technological, creative and pleasant environment.
Ser reconocidos en la Industria de Contact Center y BPO como la mejor opción en innovación y servicio haciendo que nuestros clientes logren sus metas más altas con la mejor tecnología y fuerza laboral.
Our commitment as Contact Center and BPO, is to make a difference by simplifying processes with qualified and committed staff by providing innovation with technology, with excellent performance.
Honesty, Responsibility, Passion, Innovation, Excellence, Efficiency, Respect.
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Servicios BPO
Establecemos una conexión con nuestros clientes con el objetivo de mejorar la calidad operativa, personalizando cada detalle del proceso y dándoles la importancia que requieren.
Logramos mantenernos al día con la innovación en todas las áreas, modificando elementos que ya tenemos o creando elementos totalmente nuevos para mejorar el proceso operativo y seguir siendo competitivos en la industria.
We based on a strategic evaluation after analyze skills, controls and systems to design a solution based on the goal we want to achieve. We trained the work team and give them knowledge to carry out the procedures accurately. After planning, pilots are carried out to ensure the achievement of the objectives and all this process to validating the results and finally make it happen.
Realizar los procesos con la mejor calidad, logrando la suma de acciones destacadas y dando mejores resultados de los esperados, esta es nuestra característica más destacable y es nuestro objetivo personal.
Training courses are a great tool to obtain notable improvements personally and…
Build and maintain websites; A website has an impeccable appearance, a fast…
La gestión de cobros son las tareas administrativas y financieras orientadas a la captación de recursos....
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“We have worked in the operating sector of Customer Service, Sales, Back Office, Collections and Portfolio Recovery, obtaining excellent results in all areas.
It should be mentioned that it is a company that stands out and fully fulfills its values respect, responsibility, order, passion, teamwork and honesty.!”
Cargo Expresso
Otto Arenas
“In the time we have worked with Pronto Bpo, 4.7 million calls have been answered, in addition to this we are provided to reply service in social media messages.
We have had a good quality of response and achieved the levels of attention required by our organization.!”
Energuate
Mellany Del Pilar Sancé
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Since March 13, Guatemala presented the first case of Covid19. And we began to send our agents and staff to their houses for protection. We managed to send 90%…
We are proud and excited to open this new Operations floor for one of our accounts in Pronto BPO. We continue to grow with you and generate more jobs…
Pronto in El Salvador We are growing, and we do it for our neighboring country. El Salvador opened the doors for us this 2019, we have Pronto BPO offices there.…
Customer Relationship Expo !! Vamos a la expo en Madrid! Puedes registrarte en su página web:
OSX Summit $ Expo We would like to personally invite you to visit us at OSX London exhibiting and conference on stand 16. Registration is free of charge – http://bit.ly/2Wufu5B Venue: 1…
Bienvenidos a nuestro #Familia
Creemos firmemente en la búsqueda de soluciones a cada obstáculo y te aseguramos que encontraremos la manera de lograr tus objetivos.
Let’s make it happen.
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+502 2414-4444
+503 2100 8679
Avenida Reforma 6-39 zona 10 Centro, Corporativo Guayacán Guatemala, Guatemala
18 calle 24-69 zona 10 Centro Empresarial Zona pradera Torre ll Quinto Nivel Guatemala, Guatemala
Centro de Negocios Kinetika, Calle El Carmen y 17 avenida norte, Santa Tecla, El Salvador
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