-Platform operating systems: Backend and Rendering Cent OS 7, NODE JS, APACHE…
In addition of being a Contact Center, BPO and Software Developers, we are specialized consultants with the best highly qualified Human Talent. Our experience comes from our history, our staff is ready to connect with the world, exceeding the expectations of our clients to achieve exceptional results. All in a technological, creative and pleasant environment.
To be recognized in the Contact Center Industry and BPO as the best option in innovation and service making our clients to achieve their higher goals with the best technology and workforce.
Our commitment as Contact Center and BPO, is to make a difference by simplifying processes with qualified and committed staff by providing innovation with technology, with excellent performance.
Honesty, Responsibility, Passion, Innovation, Excellence, Efficiency, Respect.
Principles of our work
We establish a connection with our clients with a view to improving operational quality, customizing every detail of the process and giving them the importance, they require.
We manage to keep up with innovation in all areas, modifying elements that we already have or creating total new elements to improve operational process and keep being competitive in the industry.
We based on a strategic evaluation after analyze skills, controls and systems to design a solution based on the goal we want to achieve. We trained the work team and give them knowledge to carry out the procedures accurately. After planning, pilots are carried out to ensure the achievement of the objectives and all this process to validating the results and finally make it happen.
Carrying out the processes with the best quality, achieving the sum of outstanding actions and giving better results than expected, this are our most notable feature and it is our own personal goal.
We conduct ourselves with efficiency, speed of response, attention to detail, trust, information provision, monitoring, and all the processes that compete with the operation, just to cover the needs of our customers.
Business Process Outsourcing (BPO)
Say hello to your best new ally
And goodbye to so many problems. Experience you can trust, service you can trust.
Mentions & Testimonials
PRONTO in numbers
The ones who are crazy enough to think they can change the world, are the ones that do.
From our blog
Best practice strategies for enhancing customer satisfaction, employee experience and minimizing customer effort. Take a look: https://www.designinnovationglobal.com/events-chief-experience-officer-exchange?mac=CMIQ_Events_Title_Listing&utm_medium=Portal&utm_source=ccw-digital
We adopt telework in anticipation of the health crisis Isabel Rosales Nanne, is the executive director of the Pronto BPO call center company, is a university professor and also has…
Get in touch
Hey! We are looking forward to start a project with you!
We firmly believe in finding solutions to each obstacle and we assure you that we will find a way to achieve your goals.
Let’s make it happen.