The Guatemalan company with more than 15 years of being a specialist in customer service, with highly qualified human talent and born with the philosophy of generating jobs to collaborate with the development of the societies where it is present, Pronto BPO recently opened its doors in Tegucigalpa, in order to further strengthen operations and…
Dealing with customers who have a reputation for paying late or not paying can be a difficult and complicated process that can be time consuming, especially if they do not have the right experience and tools to be able to deal with the issue correctly. One of the best ideas to handle this…
What does an all-inclusive workstation rental service consist of: set-up, furniture and operation? Planning and carrying out the project of functional offices requires investing a lot of time, effort and especially capital. Nowadays, companies are trying to find ways to reduce costs in an efficient way, but this can jeopardize the conditions of the work…
Learn more about our business from the article made by Summa Magazine!Read the full article here: https://revistasumma.com/revista-summa-digital-edicion-331/ With more than 15 years of experience in customer service call center implementation, Pronto is considered as the best ally to offer “true customer service” trying to transmit that extra mile, being in the shoes of our customers…
We adopt telework in anticipation of the health crisis Isabel Rosales Nanne, is the executive director of the Pronto BPO call center company, is a university professor and also has experience in corporate market risk management, in advising on Corporate Banking and an analyst of Investments acquired in international banking institutions. Her vision led the…
Our headquarters are in Guatemala City, and we have managed to expand to our neighbor country, El Salvador. We are excited about the growth we have had thanks to our incredible clients, and we are excited for the our new beginnings in Honduras for this 2021. All the efforts that we have done during the…
Since March 13, Guatemala presented the first case of Covid19. And we began to send our agents and staff to their houses for protection. We managed to send 90% of our staff in Guatemala to their homes and 100% of staff in El Salvador. We are still working and didnt have one day down…
Pronto in El Salvador We are growing, and we do it for our neighboring country. El Salvador opened the doors for us this 2019, we have Pronto BPO offices there. With an account in English and more than 100 people already in work, we continue with effort growing in facilities and staff. By this 2020,…
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