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Yearly Archives: 2021

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Pronto BPO at CCW Orlando!

Company newsBy Andrea BarillasNovember 9, 2021Leave a comment

Best practice strategies for enhancing customer satisfaction, employee experience and minimizing customer effort. Take a look: https://www.designinnovationglobal.com/events-chief-experience-officer-exchange?mac=CMIQ_Events_Title_Listing&utm_medium=Portal&utm_source=ccw-digital

Adopto el teletrabajo, anticipándose a la Crisis Sanitaria

Company news, Industry newsBy Andrea BarillasSeptember 6, 2021Leave a comment

We adopt telework in anticipation of the health crisis Isabel Rosales Nanne, is the executive director of the Pronto BPO call center company, is a university professor and also has experience in corporate market risk management, in advising on Corporate Banking and an analyst of Investments acquired in international banking institutions. Her vision led the…

Award Winning Call Center & BPO!!

Company newsBy Andrea BarillasMarch 10, 2021Leave a comment

Did you know? We are an Award Winning Call Center & BPO!!Over the past years, a new technology, unique in Guatemala, has been implemented that allows us to develop new services forcontact centers that need an omni-channel solution, including managing mass contacts across social networks and mobileapplications. We have a collection of different awards along…

HI HONDURAS! – Our new offices

Industry newsBy Andrea BarillasJanuary 14, 2021Leave a comment

Our headquarters are in Guatemala City, and we have managed to expand to our neighbor country, El Salvador. We are excited about the growth we have had thanks to our incredible clients, and we are excited for the our new beginnings in Honduras for this 2021. All the efforts that we have done during the…

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