We are the only Call Center in Guatemala and El Salvador that did not have any downtime while moving operations to each home of our workers. Getting 90% of the staff to work safely in their homes in Guatemala and El Salvador, while the Government was taking measures of dispute and prevention against COVID-19.
After staying 8 months under the pandemic crisis, we maintain 80% of our workers in their homes, preventing the spread of the virus, being of the only call centers that have not suffered problems due to the changes, including that we maintain a low rotation of the personnel.
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